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Etsy buyer instructions

Write Etsy digital-download instructions buyers can use after purchase

Plan what belongs in an Etsy listing, buyer note and START HERE file so a buyer can find, download and open the exact digital files you prepared.

Quick answer

Start with the exact delivery file.

A clear Etsy delivery path uses three surfaces: the listing explains what the file is, the buyer note points to Downloads, and a START HERE file gives the first opening step inside a multi-file package. Check the exact files locally before you describe them.

Check this package locally

Source-traced facts

What the platform says.

Shown on the Etsy Downloads pageBuyer note
Purchases → Download FilesBuyer route
A file manager or compatible app may be neededMobile boundary

Delivery desk

Then confirm the parts a file checker cannot see.

  1. 01

    State the file type and the first file to open in the listing, rather than promising that every device will open it.

  2. 02

    Use the buyer note to point customers to Etsy Downloads and the same opening instruction.

  3. 03

    If the package contains several usable files, open the ZIP from a clean folder and make START HERE unambiguous.

Method boundary

Rule profile reviewed 26 Aug 2026. BundleReady can inspect a selected local package; it cannot see an Etsy purchase, deliver a buyer note or confirm a buyer device.

Read Etsy — How to Download a Digital Item